Deskripsi Pekerjaan
Join Sentosa Development Corporation & Subsidiaries as a Ticketing Host and become the welcoming face of Singapore's premier island destination! This dynamic role offers the opportunity to shape unforgettable guest experiences while being part of a vibrant hospitality team. As the first point of contact for visitors, you'll guide guests through ticketing processes, provide essential information about Sentosa's world-class attractions, and ensure seamless access to island adventures. With competitive hourly compensation and flexible scheduling, this position is perfect for individuals passionate about creating exceptional visitor interactions. Whether assisting families planning their perfect day out or helping corporate groups navigate event logistics, you'll play a crucial role in making every Sentosa visit memorable.
Tanggung Jawab
- Provide exceptional customer service at ticketing counters and information booths
- Sell and distribute attraction tickets, event passes, and transportation options
- Delve accurate information about Sentosa attractions, events, and amenities
- Maintain organized cash handling and electronic payment systems
- Resolve visitor inquiries and complaints with professionalism and efficiency
- Collaborate with cross-functional teams to ensure smooth guest flow
- Assist with crowd management during peak periods and special events
Kualifikasi
- Excellent communication and interpersonal skills
- Prior experience in customer service or hospitality preferred
- Strong attention to detail in cash handling and transaction processing
- Ability to work flexible hours including weekends and public holidays
- Basic computer literacy and familiarity with point-of-sale systems
- Positive attitude and problem-solving abilities
- Knowledge of Sentosa attractions is advantageous