Deskripsi Pekerjaan
Join TikTok's dynamic team as a Content Governance Strategy Program Manager and shape the future of e-commerce content governance for millions of users. This high-impact role requires developing and implementing scalable governance frameworks that ensure compliance, safety, and positive user experiences across TikTok Shop's rapidly expanding ecosystem. You'll collaborate with cross-functional teams including Product, Legal, Policy, and Engineering to design strategies that balance innovation with regulatory requirements while maintaining trust in our platform.
Your responsibilities will include analyzing global content trends, identifying emerging risks, and creating proactive governance solutions. You'll drive program execution from conception to implementation, managing stakeholders across APAC markets and ensuring alignment with TikTok's mission of inspiring creativity and bringing joy. This role offers the opportunity to influence product development, policy evolution, and operational excellence at unprecedented scale.
If you're passionate about building safe digital spaces and thrive in fast-paced environments, you'll find an exciting challenge in protecting our community while enabling sellers and creators to succeed. Join us in redefining e-commerce governance standards for the next generation of social commerce.
Tanggung Jawab
- Develop and execute comprehensive content governance strategies for TikTok Shop's global seller and creator ecosystem
- Collaborate with cross-functional teams to design scalable governance frameworks aligned with business objectives
- Analyze data trends and regulatory landscapes to identify risks and opportunities in content policies
- Lead program management for governance initiatives, including roadmap planning, stakeholder coordination, and execution
- Drive continuous improvement of moderation processes through automation, technology, and best practices
- Represent governance interests in product development cycles, ensuring safety-by-design principles
- Monitor KPIs and provide actionable insights to leadership on governance effectiveness
Kualifikasi
- Bachelor's degree in Business, Computer Science, Law, or related field; advanced degree preferred
- 5+ years in program management, content governance, or trust & safety roles within tech/e-commerce
- Proven experience designing governance frameworks for user-generated content or marketplace platforms
- Strong analytical skills with ability to interpret complex data and translate into actionable strategies
- Expertise in cross-functional leadership and stakeholder management across APAC regions
- Deep understanding of digital content regulations, including e-commerce and social media standards
- Exceptional communication skills with ability to articulate technical concepts to diverse audiences