Deskripsi Pekerjaan
Launch your career in the dynamic hospitality industry with McDonald's Trainee Program SLDN at our iconic Pavilion KL location. This comprehensive 6-month program combines hands-on operational training with leadership development, equipping you with industry-relevant skills while working in a fast-paced environment. You'll gain exposure to restaurant operations, customer service excellence, team management, and McDonald's global standards. As part of the world's largest QSR brand, you'll receive mentorship from industry professionals and build a foundation for long-term growth opportunities within the McDonald's ecosystem. Ideal for passionate individuals seeking to transform theoretical knowledge into practical expertise.
Tanggung Jawab
- Master McDonald's operational procedures including food preparation, service standards, and safety protocols
- Deliver exceptional customer experiences while handling front-counter and drive-thru operations
- Assist in inventory management, stock rotation, and quality control processes
- Participate in team training sessions and implement learnings in daily operations
- Support store cleanliness maintenance and adherence to hygiene standards
- Collaborate with cross-functional teams to achieve sales and service targets
- Contribute to store improvement initiatives through feedback and suggestions
Kualifikasi
- Sijil Pelajaran Malaysia (SPM) or equivalent qualification
- Strong communication skills in Bahasa Malaysia and English
- Basic computer literacy for POS systems and digital tools
- Punctual with reliable attendance and flexible working schedule
- Customer service mindset with problem-solving abilities
- Physical stamina to stand for extended periods in a fast-paced environment
- Willingness to work shifts including weekends and public holidays
- Passion for the hospitality industry and McDonald's brand values