Deskripsi Pekerjaan
Are you passionate about empowering sales teams and driving business success? PT Mora Perkasa Mandiri is seeking a dynamic and results-oriented Trainer to join our team in Batam. In this key role, you will be responsible for conducting comprehensive training sessions and providing essential supervision to aspiring sales candidates within the ISP (Internet Service Provider) sector.
You will play a pivotal role in shaping the skills, confidence, and professionalism of our future sales leaders. We are looking for a mentor who is dedicated to excellence in staff development and is eager to help our team achieve their full potential. If you have a knack for teaching and a strong background in sales, we want to hear from you.
Tanggung Jawab
- Design and Deliver Training: Create and facilitate engaging training programs that cover sales techniques, product knowledge, and customer service standards for ISP candidates.
- Performance Monitoring: Continuously observe and supervise trainees during field activities to ensure they apply learned skills effectively.
- Coaching and Feedback: Provide constructive, real-time feedback and personalized coaching to help trainees overcome challenges and improve their closing rates.
- Curriculum Development: Update and refine training materials to align with the latest industry trends, market changes, and company goals.
- Mentorship: Act as a mentor, guiding candidates through their onboarding journey and fostering a positive, high-energy learning environment.
- Assessment: Evaluate the progress of trainees through quizzes, role-plays, and sales simulations to track readiness for independent work.
- Collaboration: Work closely with management to identify skill gaps and implement strategies to bridge them.
Kualifikasi
- Education: Bachelor’s degree in Education, Business Administration, Marketing, or a related field.
- Experience: Minimum of 2-3 years of experience in sales training, coaching, or a sales role within the telecommunications or ISP industry.
- Communication: Excellent verbal and written communication skills with the ability to present complex information clearly.
- Leadership: Strong leadership qualities and the ability to motivate and inspire a team of diverse candidates.
- Sales Acumen: Deep understanding of sales methodologies, negotiation tactics, and customer relationship management.
- Adaptability: Ability to adapt training styles to suit different learning paces and personalities.
- Local Knowledge: Knowledge of the Batam market and local business culture is a plus.