Deskripsi Pekerjaan
Join Nezda Technologies and launch your career in the dynamic travel industry! We're seeking passionate Travel Account Executives to join our rapidly growing team. In this customer-facing role, you'll become a trusted travel advisor, helping clients craft unforgettable journeys through personalized trip planning, flight bookings, accommodation arrangements, and itinerary customization. Experience fast-tracked hiring with immediate start opportunities and enjoy comprehensive health benefits starting from your first day.
At Nezda, we foster a supportive culture where professional development thrives. You'll receive ongoing training on travel trends, destination expertise, and customer engagement strategies while working alongside a collaborative team dedicated to excellence. This role offers clear career progression paths into senior positions or specialized travel niches. If you're ready to combine your love for travel with exceptional customer service and join a company that invests in its people, apply today!
Tanggung Jawab
- Plan and book comprehensive travel arrangements (flights, hotels, tours, transportation)
- Provide expert destination recommendations and travel itinerary solutions
- Handle customer inquiries via phone, email, and chat channels
- Process reservations and ensure all travel details meet client specifications
- Upsell travel packages and value-added services
- Resolve booking issues and customer concerns promptly
- Maintain accurate client records and booking documentation
- Collaborate with team members to ensure seamless service delivery
Kualifikasi
- High school diploma or equivalent (college degree preferred)
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Proficiency in basic computer applications and booking systems
- Ability to work in a fast-paced environment with shifting priorities
- Customer service orientation with a positive attitude
- Willingness to learn travel industry products and destinations
- Flexibility to work various shifts including weekends