Deskripsi Pekerjaan
Join our dynamic team as a Travel Agency Manager and become the architect of unforgettable global journeys. In this pivotal leadership role, you'll spearhead travel operations, mentor a passionate team of travel professionals, and craft seamless client experiences that exceed expectations. Leverage your industry expertise to develop innovative travel packages, build strategic partnerships with suppliers, and drive revenue growth through targeted sales initiatives. Your ability to navigate complex itineraries, resolve client concerns with precision, and maintain operational excellence will be instrumental in positioning our agency as a premier travel partner. This opportunity offers a competitive salary package and the chance to shape the future of travel services in a fast-paced, rewarding environment.
Tanggung Jawab
- Lead, mentor, and develop a high-performing travel operations team
- Design and implement innovative travel packages and destination itineraries
- Oversee daily agency operations ensuring service excellence and compliance
- Build and maintain strategic relationships with travel suppliers and partners
- Analyze market trends to identify new revenue opportunities and growth areas
- Manage client accounts and resolve complex travel-related issues
- Monitor team performance metrics and implement improvement strategies
Kualifikasi
- Bachelor's degree in Tourism, Hospitality, Business Administration or related field
- Minimum 5 years travel industry experience with 2+ years in management
- Proven track record in team leadership and sales performance
- Deep knowledge of global destinations, travel regulations, and booking systems
- Strong negotiation, communication, and problem-solving skills
- Proficiency in travel management software and CRM systems
- Certification in Travel Management or Tourism preferred