Deskripsi Pekerjaan
We are seeking a dedicated and professional Travel Document Officer to join our dynamic team at PT Visi Citra Wisata. In this key role, you will assist clients in navigating the complexities of visa applications, passport renewals, and other travel documentation requirements. We pride ourselves on delivering exceptional service and fostering a collaborative work environment. If you are a committed team player with a keen eye for detail, we offer a competitive compensation package along with a yearly performance bonus to reward your hard work.
Tanggung Jawab
- Process visa and passport applications for international and domestic travel efficiently and accurately.
- Review and verify all travel documents to ensure compliance with government regulations.
- Provide expert consultation to clients regarding travel requirements and documentation procedures.
- Coordinate with embassies, consulates, and immigration authorities to track application statuses.
- Maintain accurate, organized, and up-to-date client records and filing systems.
- Assist in preparing complex documentation packages for high-priority travel cases.
- Collaborate with the sales and tour operations teams to support client needs.
Kualifikasi
- Bachelor’s degree in Hospitality, Tourism, or a related field is preferred.
- Minimum of 1-2 years of experience in visa processing, document management, or travel agency operations.
- Excellent command of both English and Bahasa Indonesia.
- Strong attention to detail with the ability to work under tight deadlines.
- Proficient in using office software (Microsoft Office) and CRM systems.
- Valid Indonesian ID Card (KTP) and driving license.
- Ability to work independently as well as within a team environment.