Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for the travel industry? Staff Domain Inc is looking for a dedicated Travel Product and Database Coordinator to support our prestigious Australian client. In this role, you will be the backbone of our reservation ecosystem, ensuring that travel products, pricing, and availability are flawlessly maintained to provide a seamless experience for our global travelers.
As a key member of our team, you will collaborate with remote stakeholders to manage complex database updates, troubleshoot booking discrepancies, and uphold data integrity across various platforms. This is an exceptional opportunity for a tech-savvy travel enthusiast to work in a hybrid or work-from-home environment, gaining international exposure while building a stable career with a top-tier BPO partner.
Tanggung Jawab
- Manage and maintain accurate travel product information within global reservation systems.
- Update pricing, availability, and promotional content across booking platforms in real-time.
- Perform regular data audits to identify and rectify discrepancies in travel itineraries and supplier contracts.
- Collaborate with the AU-based team to facilitate smooth operations and efficient service delivery.
- Troubleshoot technical issues within the booking engine to minimize downtime and booking errors.
- Maintain comprehensive documentation of product updates and database changes.
- Coordinate with internal departments to ensure marketing campaigns align with active travel product data.
Kualifikasi
- At least 2 years of experience in data management, product coordination, or back-office operations within the Travel/Hospitality industry.
- Proficiency in travel booking systems (GDS or similar property management software).
- Strong attention to detail with an analytical mindset for data reconciliation.
- Excellent written and verbal communication skills for effective cross-border collaboration.
- Advanced MS Excel skills (VLOOKUP, Pivot Tables, data cleaning).
- Strong ability to work independently in a hybrid or remote setup.
- Knowledge of Australian travel market trends is a significant advantage.