Deskripsi Pekerjaan
Are you passionate about travel and eager to launch your career in the tourism industry? FLYEAST TRAVEL AND TOURS OPC, a dynamic travel agency based in the heart of Makati City, is seeking a motivated and enthusiastic intern to join our Operations Team.
This internship offers an immersive experience where you will gain hands-on exposure to the inner workings of a successful travel and tours company. From assisting with complex itineraries and booking systems to engaging directly with valued clients, you will develop practical skills that set the foundation for a thriving career in Hospitality & Tourism. You will learn how to manage travel documents, coordinate with airlines and hotels, and provide top-notch customer service.
At FLYEAST, we believe in nurturing talent. You will work closely with seasoned professionals who are dedicated to mentoring the next generation of travel experts. We are looking for an individual who is not afraid to ask questions, takes initiative, and is ready to contribute to real business needs.
If you are a proactive student or fresh graduate seeking an On-the-Job Training (OJT) or internship placement in Makati, this is the perfect opportunity to build your resume and make industry connections. Join us and turn your passion for travel into a rewarding career path.
Tanggung Jawab
- Assist in coordinating and booking travel itineraries, including flights, accommodations, and tours for clients.
- Provide exceptional customer service by responding to client inquiries via phone, email, and in person.
- Support the Operations Team with daily administrative tasks such as data entry, filing, and document processing.
- Conduct research on various travel destinations, local attractions, and service providers to enhance tour packages.
- Collaborate with the marketing team to create engaging content for social media platforms and promotional materials.
- Maintain accurate client records and update the booking management system.
- Attend team meetings and contribute ideas for improving service delivery and client satisfaction.
- Perform other ad-hoc tasks assigned by the supervisor to support overall business operations.
Kualifikasi
- Currently enrolled in or a recent graduate of a Bachelor's degree in Hospitality Management, Tourism, Business Administration, or any related field.
- Excellent verbal and written communication skills in English and Filipino.
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
- Strong interpersonal skills and a genuine passion for helping people and creating memorable experiences.
- Highly organized with the ability to manage multiple tasks and meet deadlines in a fast-paced environment.
- Detail-oriented and committed to accuracy in all work-related tasks.
- Willing to learn, adaptable, and thrives in a collaborative team setting.
- Must be able to commit to a part-time internship schedule as agreed upon during the interview.