Deskripsi Pekerjaan
Join FiberHome Telecommunication Technologies as a Client Relationship Manager in the vibrant business hub of Bonifacio Global City. In this critical role, you will be the cornerstone of our client engagement strategy, responsible for cultivating and nurturing valuable business relationships. You will have the opportunity to arrange high-level client events and manage all reception preparations, ensuring exceptional experiences that reflect our company's commitment to excellence. This position offers a dynamic environment where your interpersonal skills and business acumen will directly contribute to our growth and client satisfaction. If you thrive in client-facing roles and possess the ability to understand and anticipate client needs, this is your chance to make a significant impact in the telecommunications industry while enjoying a competitive compensation package.
Tanggung Jawab
- Develop and maintain strong, long-lasting relationships with key clients and stakeholders
- Arrange high-level client events and coordinate full reception preparations
- Act as the primary point of contact for client inquiries and concerns
- Identify opportunities for business growth and propose strategic solutions
- Collaborate with internal teams to ensure seamless service delivery
- Monitor client satisfaction and implement strategies to enhance experience
- Prepare regular reports on client relationships and business performance
- Stay updated on industry trends and competitor activities
Kualifikasi
- Bachelor's degree in Business, Marketing, Communications, or related field
- Minimum of 3 years of experience in client relationship management
- Proven track record of building and maintaining client relationships
- Excellent communication and interpersonal skills
- Strong negotiation and problem-solving abilities
- Ability to work independently and as part of a team
- Proficiency in CRM software and Microsoft Office Suite
- Knowledge of the telecommunications industry is a plus