Deskripsi Pekerjaan
Join ConnectOS as a US Medical Dispatcher and become the critical nerve center of our logistics operations. This remote position offers the unique opportunity to independently manage the entire dispatch desk during overnight and weekend shifts, making high-stakes decisions that directly impact patient care and supply chain efficiency. You'll coordinate medical transport, prioritize urgent shipments, and ensure seamless communication between healthcare providers and logistics teams. We're seeking detail-oriented professionals who thrive in fast-paced environments and can maintain composure under pressure while working from the comfort of their home office. This role is perfect for individuals with a passion for healthcare logistics and a commitment to operational excellence.
Tanggung Jawab
- Independently manage end-to-end dispatch operations during overnight/weekend shifts
- Coordinate medical transport logistics including emergency patient transfers and critical supplies
- Make real-time decisions to prioritize shipments based on clinical urgency
- Maintain accurate documentation of dispatch activities and communications
- Collaborate with healthcare providers and logistics teams to resolve shipment issues
- Monitor shipment statuses and proactively address potential delays
- Adhere to HIPAA compliance and company protocols for sensitive medical data
Kualifikasi
- Minimum 1-2 years in logistics dispatch or customer service role
- Experience in healthcare or medical supply chain preferred
- Strong decision-making abilities under pressure
- Excellent written and verbal communication skills
- Proficiency in dispatch software and logistics tracking systems
- Ability to work independently with minimal supervision
- High school diploma or equivalent; college degree preferred
- Reliable internet connection and dedicated home office space