Deskripsi Pekerjaan
Are you passionate about the vaping industry and thrive in a customer-centric environment? Vapebay, a leading name in the retail vape scene, is looking for a dynamic and knowledgeable Vaporista to join our team in Surabaya.
As a Vaporista, you are more than just a retail clerk—you are a brand ambassador and a technical consultant. You will play a vital role in enhancing the customer experience by providing expert advice on hardware, e-liquids, and maintenance. We are seeking someone who stays up-to-date with the latest industry trends and possesses the communication skills to translate that knowledge into exceptional service.
Join our fast-paced retail team and grow your career with a company that values expertise and customer satisfaction above all else. If you live and breathe vaping, we want to hear from you!
Tanggung Jawab
- Provide professional product demonstrations and recommendations based on customer needs and experience levels.
- Maintain high standards of store appearance, inventory organization, and stock replenishment.
- Process transactions efficiently using the Point of Sale (POS) system.
- Educate customers on proper device maintenance, battery safety, and coil installation.
- Stay current on new market releases, industry regulations, and technical trends.
- Resolve customer inquiries and complaints with a professional and helpful attitude.
- Perform daily sales reporting and cash handling procedures.
Kualifikasi
- Must be an active vaper with deep practical knowledge of various devices and e-liquids.
- Minimum High School Diploma or equivalent (SMA/SMK).
- Passionate about customer service with strong communication skills.
- Ability to work in a fast-paced retail environment with flexible shift availability.
- Highly responsible, honest, and possess an excellent work ethic.
- Well-groomed appearance and professional presentation.
- Ability to learn technical specifications of new products quickly.