Deskripsi Pekerjaan
Join our team as a Vendor Ecosystem & Operations Coordinator and play a pivotal role in building and maintaining our BaliConnect vendor network. You will work closely with the Operations Head to establish relationships with local guides, transportation providers, accommodation partners, and experience vendors across Badung, Bali. This is an excellent opportunity for someone passionate about tourism operations and local partnerships in one of Indonesia's most vibrant destinations. As the Vendor Ecosystem & Operations Coordinator, you will be responsible for vendor onboarding, relationship management, performance monitoring, and ensuring our partners meet our high standards of service quality. Your efforts will directly contribute to enhancing our guests' experiences and supporting the growth of our tourism business in Bali.
Tanggung Jawab
- Build and maintain relationships with local vendors including guides, transportation providers, accommodation partners, and experience vendors.
- Conduct regular vendor assessments to ensure quality standards are met.
- Coordinate vendor training and onboarding processes.
- Monitor vendor performance and implement improvement strategies.
- Resolve vendor-related issues and ensure timely service delivery.
- Develop and maintain a comprehensive vendor database and documentation.
- Collaborate with the Operations Head to optimize the vendor ecosystem for efficiency and cost-effectiveness.
- Stay updated on local tourism trends and identify potential new vendor opportunities.
Kualifikasi
- Bachelor's degree in Tourism, Business Administration, or related field.
- Previous experience in vendor management or operations coordination, preferably in the tourism industry.
- Strong communication and negotiation skills.
- Excellent organizational and time management abilities.
- Proficiency in using vendor management software or CRM systems.
- Knowledge of the Badung, Bali tourism landscape and local vendors.
- Ability to work independently and as part of a team.
- Fluency in English and Bahasa Indonesia.