Deskripsi Pekerjaan
Join Timezone as a Venue Supervisor and lead our entertainment venue operations to deliver exceptional guest experiences. This pivotal role requires you to oversee daily venue activities, ensuring smooth operations during your shift while maintaining high standards of safety, service, and efficiency. You'll be the driving force behind our team, coordinating staff schedules, resolving customer inquiries, and implementing operational protocols that create memorable experiences for every visitor. Your leadership will directly impact our venue's success by optimizing resource allocation, maintaining equipment functionality, and fostering a positive work environment that aligns with Timezone's brand values.
As the face of our venue, you'll handle critical responsibilities including staff supervision, inventory management, and incident resolution. Your ability to multitask in a dynamic setting will ensure seamless operations during peak hours and special events. This position offers growth opportunities within our hospitality network while allowing you to develop valuable skills in team leadership, customer relationship management, and venue administration. If you're passionate about entertainment and thrive in leadership roles, this is your chance to shape the future of Timezone's presence in Dumaguete City.
Tanggung Jawab
- Oversee daily venue operations during assigned shifts, ensuring all activities run smoothly and efficiently
- Manage and supervise staff including training, scheduling, and performance evaluations
- Implement safety protocols and emergency procedures to maintain a secure environment
- Resolve customer inquiries and address service issues promptly to ensure satisfaction
- Monitor venue cleanliness, equipment functionality, and operational standards
- Coordinate with maintenance teams for equipment repairs and facility improvements
- Handle financial transactions including cash management and inventory control
- Prepare shift reports and communicate operational insights to management
Kualifikasi
- Proven experience in supervisory or management roles within hospitality/entertainment industry
- Strong leadership abilities with demonstrated team management skills
- Excellent communication and interpersonal skills for customer and staff interactions
- Knowledge of venue safety protocols and emergency response procedures
- Ability to multitask effectively in fast-paced, high-energy environments
- Basic financial management and cash handling experience
- Flexibility to work evenings, weekends, and holidays as required
- High school diploma or equivalent; hospitality management degree preferred