Deskripsi Pekerjaan
PT. YAO MEI RESTO is seeking a dedicated Waiter to join our dynamic hospitality team in North Jakarta. As a key frontline team member, you'll create memorable dining experiences by delivering exceptional service with a warm, professional demeanor. Your responsibilities will include greeting guests, taking accurate orders, serving food and beverages promptly, and maintaining impeccable cleanliness throughout the dining area. You'll play a crucial role in ensuring guest satisfaction while adhering to our high standards of food safety and service excellence.
We value candidates who thrive in fast-paced environments and possess a genuine passion for customer service. In this full-time position, you'll collaborate with kitchen and service staff to ensure seamless operations during peak hours. This role offers an excellent opportunity to develop your hospitality skills while contributing to a welcoming atmosphere that encourages repeat visits and positive reviews.
Join our team at PT. YAO MEI RESTO where your commitment to service excellence will be recognized and rewarded. We provide a supportive work environment with opportunities for growth and skill development in the thriving Jakarta hospitality sector.
Tanggung Jawab
- Greet and seat guests promptly with professional courtesy
- Present menus, explain dishes, and take accurate food/beverage orders
- Deliver orders to tables in a timely and efficient manner
- Monitor tables to ensure guest satisfaction and anticipate needs
- Maintain cleanliness of dining area, tables, and service stations
- Process payments accurately and handle cash transactions
- Collaborate with kitchen and service staff for seamless operations
- Adhere to food safety standards and hygiene protocols
Kualifikasi
- Minimum 1 year experience in restaurant/hospitality service
- Strong customer service orientation with excellent communication skills
- Ability to multitask effectively in a fast-paced environment
- Basic knowledge of food safety and sanitation standards
- Professional appearance and positive attitude
- Physical stamina to stand and walk for extended periods
- Ability to work flexible hours including evenings and weekends
- Team player with collaborative mindset