Deskripsi Pekerjaan
Join Pondok Pengkang Pontianak, a renowned local restaurant serving authentic Pontianak cuisine, and become part of our dynamic hospitality team. As a key member of our front-of-house operations, you'll deliver exceptional dining experiences to guests while showcasing our signature dishes in a warm, inviting atmosphere. This role offers an opportunity to develop your customer service skills in a culturally rich environment where tradition meets excellence. We value teamwork, passion for food, and dedication to creating memorable moments for every guest. If you thrive in fast-paced settings and take pride in delivering outstanding service, we invite you to grow with us as we continue to celebrate Pontianak's culinary heritage.
Tanggung Jawab
- Greet and seat guests promptly with warm hospitality
- Take accurate food and beverage orders using our POS system
- Deliver orders promptly and ensure presentation meets standards
- Manage table cleanliness and resetting between guest rotations
- Process payments efficiently and handle cash transactions securely
- Collaborate with kitchen staff to ensure timely order fulfillment
- Address guest inquiries and resolve concerns with professionalism
- Maintain cleanliness of dining area and service stations
Kualifikasi
- Previous experience in food service or waiter role preferred
- Strong communication and interpersonal skills
- Ability to work efficiently during peak hours
- Basic knowledge of food safety and hygiene standards
- Customer-focused mindset with problem-solving abilities
- Physical stamina to stand and walk for extended periods
- Positive attitude and team player mentality
- High school diploma or equivalent qualification