Deskripsi Pekerjaan
Join our team at Duduksama Sdn Bhd as a Waiter/Waitress in the heart of Kuching, Sarawak. We are seeking dedicated and service-oriented individuals who are passionate about creating exceptional dining experiences for our customers. As a Waiter/Waitress, you will be the face of our establishment, responsible for providing outstanding customer service while maintaining a clean and welcoming environment.
At Duduksama Sdn Bhd, we value hard work, professionalism, and a willingness to learn. We offer a supportive work environment where your contributions are recognized and appreciated. If you're looking for an opportunity to grow in the hospitality industry while making a positive impact on our customers' experiences, we encourage you to apply.
Our competitive salary package includes RM 1,700 – RM 1,800 per month, along with the opportunity to develop valuable skills that will benefit your career in the long term. We provide ongoing training to help you excel in your role and advance professionally.
Tanggung Jawab
- Take accurate food and beverage orders from customers
- Deliver orders promptly and ensure customer satisfaction
- Provide excellent customer service with a friendly and professional demeanor
- Maintain cleanliness of dining areas, tables, and service stations
- Process payments accurately and handle cash transactions
- Collaborate with kitchen staff to ensure timely food preparation
- Upsell menu items to enhance customer experience and increase revenue
- Address customer concerns and resolve issues promptly
Kualifikasi
- Previous experience in food service or hospitality is preferred
- Strong communication and interpersonal skills
- Ability to work efficiently in a fast-paced environment
- Excellent teamwork and collaboration abilities
- Basic knowledge of food safety and hygiene standards
- Physically capable of standing for extended periods
- Willingness to learn new skills and adapt to changing circumstances
- Positive attitude with a customer-focused mindset