Deskripsi Pekerjaan
Join our dynamic hospitality team and create unforgettable guest experiences through warm service, seamless teamwork, and a genuine passion for exceptional cuisine. As a key member of our front-of-house operations, you'll embody our commitment to excellence in every interaction. We offer a vibrant work environment where your dedication to customer satisfaction will thrive, supported by comprehensive training and growth opportunities. If you're passionate about Bali's culinary scene and eager to contribute to memorable dining moments, this role is your perfect match. Discover the rewards of making every guest feel truly welcome.
Tanggung Jawab
- Deliver exceptional customer service through attentive greeting, order-taking, and timely food/beverage delivery
- Maintain immaculate table settings and dining area cleanliness throughout shifts
- Accurately process payments and handle cash/POS transactions
- Collaborate with kitchen staff to ensure order accuracy and timely service
- Upsell menu items and promotional offers to enhance guest experience
- Resolve guest inquiries promptly and professionally
- Adhere to food safety and hygiene standards
- Participate in opening/closing procedures and inventory management
Kualifikasi
- Previous waiter/waitress or similar hospitality experience preferred
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to work efficiently in a fast-paced environment
- Basic knowledge of food safety and service protocols
- Physical stamina to stand and move throughout shifts
- Positive attitude and team-oriented mindset
- Flexibility to work evenings, weekends, and holidays