Deskripsi Pekerjaan
Join our vibrant team at Kedai Mie Cangkir 91, a beloved local eatery in Denpasar, Bali, and become an integral part of our commitment to exceptional dining experiences. As a Waiter/Waitress, you'll be the face of our restaurant, creating memorable moments for guests through warm hospitality and attentive service. Your role involves greeting patrons with genuine smiles, presenting our authentic Indonesian menu, and accurately recording orders to ensure seamless kitchen coordination. You'll maintain pristine dining areas by promptly clearing tables and sanitizing surfaces, while also handling payments efficiently. This position requires multitasking abilities in a fast-paced environment, where you'll collaborate with kitchen staff to resolve guest inquiries and ensure satisfaction. We seek individuals passionate about Balinese cuisine and dedicated to upholding our reputation for quality service in Bali's thriving hospitality sector.
Tanggung Jawab
- Provide warm, professional service to all guests throughout their dining experience
- Accurately record and transmit food/beverage orders to kitchen/bar staff
- Deliver meals and beverages promptly according to service standards
- Maintain cleanliness of dining areas, tables, and service stations
- Process payments efficiently and handle cash transactions securely
- Resolve guest complaints with professionalism and empathy
- Collaborate with team members to ensure smooth operations during peak hours
- Uphold food safety and hygiene protocols at all times
Kualifikasi
- High school diploma or equivalent; hospitality certification preferred
- Minimum 1 year experience in food service or customer-facing role
- Excellent communication and interpersonal skills in Bahasa Indonesia
- Ability to work efficiently in a high-energy environment
- Strong attention to detail and order accuracy
- Basic knowledge of food safety regulations
- Physically capable of standing for extended periods and carrying trays
- Positive attitude and commitment to teamwork