Deskripsi Pekerjaan
Join our dynamic hospitality team as a Waiter/Waitress at PT Benteng Raket Olahraga, where your passion for exceptional service will shine! We're seeking a dedicated professional to deliver memorable dining experiences through attentive customer interactions, accurate order management, and seamless food/beverage service. In this vital frontline role, you'll maintain immaculate dining areas, process payments efficiently, and collaborate with kitchen staff to ensure timely service delivery. Our competitive compensation package includes monthly salary of Rp 4-5 million plus opportunities for growth within Indonesia's thriving tourism sector. If you thrive in fast-paced environments and take pride in creating positive guest interactions, we invite you to contribute to our commitment to excellence in Jakarta's vibrant hospitality scene.
Tanggung Jawab
- Greet and seat guests promptly, providing menus and beverage selections
- Accurately take and relay food/beverage orders to kitchen/bar staff
- Deliver orders efficiently while maintaining food presentation standards
- Monitor guest satisfaction and address concerns proactively
- Process payments accurately and handle cash transactions securely
- Maintain cleanliness of dining areas, tables, and service stations
- Coordinate with kitchen/bar staff for seamless service flow
- Upsell menu items and specials to enhance guest experience
Kualifikasi
- Previous experience in restaurant/hospitality service preferred
- Strong communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Basic knowledge of food safety and hygiene standards
- Customer-focused mindset with problem-solving abilities
- Physical stamina to stand/walk for extended periods
- Team player with collaborative attitude
- Willingness to work flexible hours including weekends