Deskripsi Pekerjaan
Join our dynamic hospitality team at Sedoso Inggil Pesona Kreasi as a Waiter/Waitress and become the face of our exceptional dining experience. We're seeking passionate individuals who thrive in fast-paced environments and are dedicated to creating memorable moments for every guest. As a key member of our service crew, you'll deliver warm, personalized service while maintaining the highest standards of professionalism and cleanliness. This role offers growth opportunities within our expanding hospitality group, with competitive compensation and a supportive work culture centered on teamwork and excellence.
Our ideal candidates possess strong interpersonal skills and a genuine love for customer service. You'll work closely with kitchen staff to ensure seamless order fulfillment, handle payment transactions accurately, and proactively address guest needs to exceed expectations. Whether you're a seasoned professional or eager to start your hospitality career, we provide comprehensive training to help you succeed in this rewarding position.
Tanggung Jawab
- Deliver exceptional customer service through attentive greeting, order-taking, and personalized recommendations
- Accurately process food and beverage orders using our POS system
- Ensure timely delivery of orders while maintaining presentation standards
- Maintain cleanliness of dining areas, tables, and service stations
- Handle customer inquiries and resolve concerns with professionalism
- Collaborate with kitchen and bar teams for coordinated service
- Upsell menu items and promotional offers to enhance guest experience
- Adhere to food safety and hygiene protocols
Kualifikasi
- Previous experience in restaurant/hospitality preferred
- Strong communication and interpersonal skills
- Ability to work efficiently in high-pressure environments
- Basic knowledge of food and beverage service
- Excellent time management and organizational abilities
- Positive attitude and customer service mindset
- Physical stamina for extended standing and walking
- Team-oriented with collaborative approach