Deskripsi Pekerjaan
Join our dynamic hospitality team at PT Nafeeza Radhya Bogatama as a versatile Waiter/Waitress and Receptionist! This exciting dual-role position offers the perfect opportunity to showcase your exceptional customer service skills in both front-of-house and administrative capacities. You will be the face of our establishment, creating memorable experiences for guests while ensuring seamless operations. We value professionalism, attention to detail, and a passion for excellence in service delivery. If you thrive in fast-paced environments and enjoy interacting with diverse clientele, this role is ideal for you. Our competitive compensation package includes opportunities for growth within a supportive team environment.
Tanggung Jawab
- Greet and seat guests promptly with warm hospitality
- Take accurate food and beverage orders using POS systems
- Ensure dining areas and reception spaces remain immaculate
- Process payments efficiently and handle cash transactions
- Coordinate with kitchen staff for timely order fulfillment
- Resolve guest inquiries and address service concerns
- Maintain stock levels for dining and reception supplies
- Assist with event coordination and special arrangements
Kualifikasi
- High school diploma or equivalent qualification
- Minimum 1 year experience in hospitality or customer service
- Excellent communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Basic proficiency in reservation and POS systems
- Strong attention to detail and cleanliness standards
- Physically capable of standing for extended periods
- Positive attitude and team-oriented mindset