Deskripsi Pekerjaan
Join our dynamic hospitality team at Luen Heng F&B Sdn Bhd as a Waiter/Waitress/Service Crew! We're seeking passionate individuals to deliver exceptional dining experiences in Kuala Lumpur's vibrant food scene. In this customer-facing role, you'll be the cornerstone of guest satisfaction, ensuring seamless service from greeting to farewell. You'll manage orders accurately, process payments efficiently, and maintain impeccable hygiene standards while coordinating closely with our culinary team. Whether you're serving signature beverages or sharing menu expertise, your enthusiasm will create memorable moments for every guest. We offer a supportive environment where your service skills can flourish, plus opportunities to grow within our established F&B network. If you thrive in fast-paced settings and take pride in making people feel welcome, apply today to become part of our family-oriented service culture!
Tanggung Jawab
- Provide exceptional customer service with warm, attentive interactions
- Accurately process food and beverage orders using POS systems
- Ensure timely delivery of orders while maintaining quality presentation
- Manage cash and electronic payment transactions securely
- Uphold strict cleanliness and sanitation standards in dining areas
- Coordinate with kitchen staff for seamless order fulfillment
- Assist with table setup, clearing, and restocking service stations
- Apply detailed menu knowledge to make informed recommendations
Kualifikasi
- Previous experience in food service or hospitality preferred
- Strong communication and interpersonal skills
- Ability to work efficiently in fast-paced environments
- Basic math skills for payment processing
- Attention to detail and cleanliness awareness
- Team-oriented mindset with collaborative approach
- Flexibility to work evenings, weekends, and holidays
- Proficiency in English and Bahasa Malaysia