Deskripsi Pekerjaan
Join our vibrant team at PT Good Rupa Group as a Waitress and become the heart of our guest experience! We're seeking energetic, customer-focused professionals to deliver exceptional dining service at our renowned establishment in Kuta Selatan, Bali. As a key member of our hospitality team, you'll create memorable interactions through attentive service, warm hospitality, and attention to detail. This role offers competitive compensation, a dynamic work environment, and the opportunity to grow within Indonesia's leading hospitality group. Whether you're an experienced server or passionate about starting your career in tourism, we provide comprehensive training to ensure your success. Enjoy Bali's stunning backdrop while developing valuable skills in guest relations, order management, and team collaboration.
Tanggung Jawab
- Greet and seat guests promptly with a friendly demeanor
- Accurately take and relay food/beverage orders to kitchen staff
- Present menus, explain specials, and recommend menu items
- Deliver food and beverages efficiently while maintaining quality standards
- Process payments accurately and handle cash transactions
- Monitor table cleanliness and maintain service station organization
- Collaborate with kitchen/bar teams for seamless service flow
- Resolve guest concerns promptly and escalate issues when necessary
Kualifikasi
- Minimum 1 year experience in food service or hospitality preferred
- Exceptional communication and interpersonal skills
- Ability to work efficiently in fast-paced environments
- Basic knowledge of food safety and hygiene standards
- Strong multitasking and time management abilities
- Positive attitude with genuine customer service orientation
- Flexible availability including evenings, weekends, and holidays
- Physically capable of standing for extended periods