Deskripsi Pekerjaan
Welcome to Ungasan Restaurant, where culinary excellence meets breathtaking views. We are currently seeking a passionate and service-oriented Waitress/Waiter to join our dynamic team in Kuta Selatan, Bali. As a vital member of our front-of-house staff, you will play a crucial role in ensuring every guest enjoys a memorable and luxurious dining experience. We pride ourselves on our high standards of hospitality and invite you to contribute your energy and professionalism to our award-winning establishment.
Tanggung Jawab
- Greet and welcome guests warmly upon arrival, providing a friendly and professional first impression.
- Present menus, explain daily specials, and answer questions regarding ingredients and preparation.
- Take accurate food and beverage orders and relay them efficiently to the kitchen.
- Serve food and drinks to guests in a timely manner, ensuring proper plating and presentation.
- Maintain a clean and organized dining area, including tables, chairs, and service stations throughout the shift.
- Handle guest inquiries, complaints, and special requests with poise and problem-solving skills.
- Upsell products and beverages to enhance the guest experience and meet revenue targets.
- Cashier and process payments accurately using the Point of Sale (POS) system.
Kualifikasi
- Previous experience in a hospitality or restaurant setting is preferred but not mandatory.
- Strong communication skills with the ability to speak English clearly and confidently.
- Ability to work in a fast-paced environment while maintaining a calm and professional demeanor.
- Excellent interpersonal skills and a genuine passion for customer service.
- Basic knowledge of food and beverage handling and hygiene standards.
- Ability to stand for long periods and lift trays or heavy items as needed.
- Willingness to work flexible hours, including weekends and holidays.