Deskripsi Pekerjaan
Join our dynamic team at PEMBEKAL SINAR WAWASAN as a Waitress and become an essential part of our exceptional dining experience! We are seeking friendly and enthusiastic individuals who are passionate about providing outstanding customer service in a fast-paced restaurant environment.
As a Waitress at PEMBEKAL SINAR WAWASAN, you will be the face of our establishment, greeting guests with warm smiles, taking accurate orders, and ensuring that every dining experience is memorable. Your role is crucial in creating a positive atmosphere that keeps customers coming back time and time again.
We value team players who thrive under pressure and maintain a positive attitude even during busy periods. If you have excellent communication skills, a friendly demeanor, and the ability to multitask effectively, we encourage you to apply. We offer a supportive work environment where your contributions are recognized and appreciated.
At PEMBEKAL SINAR WAWASAN, we believe that our staff are the heart of our business. We provide comprehensive training to help you succeed in your role and opportunities for growth within our organization. Whether you're looking to start your hospitality career or seeking a new challenge, we welcome you to join our family.
Tanggung Jawab
- Greet and seat customers promptly, ensuring a positive first impression
- Present menus, explain food items, and make recommendations based on customer preferences
- Take accurate food and beverage orders using our POS system
- Ensure timely delivery of orders to tables and monitor dining experience
- Process payments efficiently and accurately
- Maintain cleanliness and organization of dining area, tables, and service stations
- Collaborate with kitchen staff and other team members to ensure smooth operations
- Handle customer inquiries and resolve any concerns or complaints professionally
Kualifikasi
- Previous experience in a restaurant or hospitality setting preferred
- Excellent communication and interpersonal skills
- Strong customer service orientation with a friendly and positive attitude
- Ability to multitask effectively in a fast-paced environment
- Basic math skills for handling cash and processing payments
- Physical stamina to stand for extended periods and carry trays
- Attention to detail and accuracy in order taking and service
- Team player with a cooperative and helpful attitude