Deskripsi Pekerjaan
Join the dynamic team at Shopee as a Warehouse Functional Lead - SCommerce. In this pivotal role, you will oversee the operational end-to-end process, ensuring seamless inventory management and logistics efficiency for one of Southeast Asia's leading e-commerce platforms. We are seeking a strategic leader who can drive process improvements, optimize warehouse workflows, and lead a high-performing team to meet the dynamic demands of the SCommerce ecosystem.
Your expertise will directly impact customer satisfaction by ensuring products are processed, packed, and shipped with speed and accuracy. You will collaborate closely with cross-functional teamsâincluding product, marketing, and fulfillmentâto enhance the overall supply chain strategy. This is a unique opportunity to shape the operational excellence of the SCommerce division and work in a fast-paced, innovative environment that values data-driven decision-making.
Tanggung Jawab
- Lead and manage daily warehouse operations, ensuring adherence to safety standards and operational Service Level Agreements (SLAs).
- Develop and refine Standard Operating Procedures (SOPs) to enhance inventory accuracy, picking efficiency, and order fulfillment speed.
- Optimize warehouse layout, process flows, and equipment utilization to maximize operational capacity and reduce costs.
- Manage workforce planning, including recruitment, training, performance reviews, and staff retention strategies.
- Analyze key performance indicators (KPIs) such as inventory turnover, picking accuracy, and shipping times to drive continuous improvement.
- Liaise with the SCommerce product and marketing teams to forecast market demand and align stock levels accordingly.
- Ensure strict compliance with local regulations, company policies, and quality assurance standards.
Kualifikasi
- Bachelorâs degree in Supply Chain Management, Logistics, Operations, or a related field.
- Minimum of 5-8 years of experience in warehouse management, logistics, or supply chain operations.
- Proven track record of leading teams in a high-volume, fast-paced e-commerce or retail environment.
- Strong proficiency in Warehouse Management Systems (WMS) and ERP software (e.g., SAP, Oracle).
- Excellent analytical and problem-solving skills with the ability to interpret operational data.
- Strong communication and interpersonal skills to effectively lead cross-functional teams.
- Ability to work flexible hours and adapt to changing business needs in a dynamic market.