Deskripsi Pekerjaan
We are seeking a versatile and highly organized Warehouse & IT Operations Administrator to join our team in Pulo Gadung. This is a unique hybrid role that sits at the intersection of logistics coordination, customer service, and digital infrastructure management. The ideal candidate will be a tech-savvy problem solver who is comfortable moving between managing warehouse inventory, supporting customer inquiries, and maintaining our e-commerce web presence.
You will play a critical role in ensuring our operations run smoothly both online and offline. Whether you are updating product catalogs in our CMS, managing stock levels, or ensuring timely delivery schedules as a driver, your attention to detail will be key to our continued growth in the Jakarta market.
Tanggung Jawab
- Manage and maintain the company website, including CMS updates, product listings, pricing, and promotional banners.
- Monitor and troubleshoot basic technical issues related to the web platform to ensure 100% uptime.
- Coordinate daily warehouse operations, including inventory tracking, stock reconciliation, and organization.
- Serve as a primary point of contact for customer inquiries, ensuring professional and timely responses.
- Execute delivery logistics as required, maintaining accurate records of goods in transit.
- Generate regular performance reports regarding web traffic, sales conversions, and warehouse efficiency.
- Collaborate with the operations team to streamline administrative workflows and improve service quality.
Kualifikasi
- Minimum High School Diploma (SMA/SMK) or Bachelor’s degree in IT, Administration, or related fields.
- Proven experience in website administration (CMS platforms like WordPress, Shopify, or similar).
- Possession of a valid Driving License (SIM A/C) and a clean driving record.
- Excellent communication skills in Bahasa Indonesia; basic English proficiency is a plus.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Excel, Word) and basic inventory management software.
- Highly disciplined, detail-oriented, and capable of working independently in the Pulo Gadung area.