Deskripsi Pekerjaan
Join Maxis as a Wholesale Account Manager and play a pivotal role in driving business growth within the telecommunications sector. We are seeking a results-oriented professional to manage and nurture key wholesale accounts, ensuring the highest levels of client satisfaction and retention. In this dynamic role, you will be responsible for identifying new business opportunities, negotiating complex contracts, and developing strategic sales plans that align with Maxis’s growth objectives. You will act as the primary liaison between Maxis and wholesale partners, collaborating closely with technical teams to deliver seamless service solutions. If you are passionate about the telco industry and excel in a fast-paced sales environment, this is your chance to make a significant impact at a leading provider.
Tanggung Jawab
- Manage and grow a portfolio of wholesale accounts to exceed revenue targets and KPIs.
- Identify and pursue new business opportunities to expand Maxis's market share in the wholesale sector.
- Negotiate and renew wholesale contracts, service level agreements (SLAs), and pricing models.
- Conduct in-depth market analysis to understand industry trends and competitor activities.
- Collaborate with internal technical and network operations teams to ensure seamless service delivery.
- Resolve escalated client issues and provide strategic solutions to maintain high customer retention rates.
- Prepare and present regular performance reports to senior management.
Kualifikasi
- Bachelor’s degree in Business Administration, Telecommunications, or a related field.
- Minimum of 3-5 years of experience in wholesale account management or telecom sales.
- Strong understanding of telecommunications infrastructure and wholesale business models.
- Excellent negotiation, communication, and presentation skills.
- Proven track record of meeting or exceeding sales targets in a B2B environment.
- Ability to build and maintain long-term relationships with key stakeholders and partners.
- Familiarity with Malaysian telecommunications regulations and market dynamics is preferred.