Deskripsi Pekerjaan
Join Chailease Berjaya Credit Sdn Bhd as a Write Off Executive and play a pivotal role in our financial recovery operations. This position offers an exciting opportunity to develop expertise in debt management while contributing to the company's financial health. You will be responsible for initiating proactive contact with customers regarding overdue payments, negotiating flexible repayment solutions, and maintaining detailed records of all collection activities. The ideal candidate will thrive in a fast-paced environment where strong communication skills directly impact cash flow optimization. This role requires professionalism, resilience, and the ability to navigate sensitive financial discussions while adhering to regulatory standards. If you're seeking a dynamic career path in financial services with clear growth potential, this position provides a platform to build valuable skills in credit management and customer relations.
Tanggung Jawab
- Contact customers to remind them of payment deadlines and overdue amounts
- Negotiate payment plans or settlements with delinquent customers
- Maintain accurate records of all communication and payment arrangements
- Collaborate with internal teams to resolve complex payment issues
- Prepare and submit collection activity reports to management
- Identify accounts requiring escalation or legal action
- Ensure compliance with company policies and financial regulations
Kualifikasi
- Diploma or Degree in Finance, Business Administration, or related field
- Minimum 1-2 years experience in credit control or debt collection
- Excellent verbal communication and negotiation skills
- Proficiency in Microsoft Office and collection software
- Strong problem-solving abilities and attention to detail
- Ability to work independently and within a team environment
- Knowledge of Malaysian debt collection laws and regulations