Deskripsi Pekerjaan
Are you a detail-oriented professional passionate about optimizing sales processes? Join Ian Smart Energy Corp as our new Zoho CRM Specialist. In this pivotal role, you will take ownership of our Zoho CRM platform, ensuring data integrity, automating workflows, and providing critical insights to drive sales excellence. We are looking for a tech-savvy individual who thrives in a collaborative environment and is eager to contribute to our innovative team culture.
Your expertise will directly impact our ability to manage leads, track performance, and close deals effectively. We offer a competitive salary package and ample opportunities for professional development. If you are ready to master Zoho CRM and accelerate your career with a forward-thinking company, apply today!
Tanggung Jawab
- Configure, customize, and manage the Zoho CRM platform to align with business requirements.
- Maintain data integrity and ensure accurate lead and customer information across the database.
- Design and generate custom reports and dashboards to track sales performance and key metrics.
- Automate complex sales workflows and lead routing processes to increase efficiency.
- Train internal staff on best practices for using CRM tools effectively.
- Collaborate with the sales and marketing teams to identify process improvement opportunities.
- Perform regular system maintenance and troubleshoot technical issues as they arise.
Kualifikasi
- Bachelor’s degree in Information Technology, Business Administration, or a related field.
- Proven experience (2+ years) as a Zoho CRM Specialist or Administrator.
- Strong understanding of sales cycles and CRM functionalities.
- Proficiency in data analysis and creating actionable business insights.
- Excellent communication and interpersonal skills.
- Ability to work independently while meeting deadlines in a fast-paced environment.