Deskripsi Pekerjaan
Are you a motivated professional with excellent communication skills and a knack for building relationships? Join our team as an Account Collector and make a real impact on our organization's financial success. As an Account Collector, you will be the vital link between our company and our valued clients, ensuring timely payments while maintaining positive relationships.
We are looking for a dedicated individual who can effectively manage accounts receivable, follow up on overdue payments, and negotiate payment plans when necessary. This role is perfect for someone who thrives in a fast-paced environment and is motivated by achieving targets.
At Private Advertiser, we value our employees and offer a supportive work culture that encourages growth and development. You will receive comprehensive training on our collection processes and systems, setting you up for success in this role. We believe in recognizing and rewarding hard work, making this an excellent opportunity for career advancement.
Tanggung Jawab
- Follow up with clients on overdue accounts through phone calls, emails, and other communication channels
- Negotiate payment plans and settlements for delinquent accounts
- Update and maintain accurate records of collection activities in the CRM system
- Prepare and send collection notices and statements to clients
- Collaborate with other departments to resolve billing discrepancies
- Meet or exceed monthly collection targets and KPIs
- Document all collection activities and maintain detailed notes in the system
- Identify and escalate potential issues to the Collections Manager
Kualifikasi
- High school diploma or equivalent; college degree in Business, Finance, or related field is preferred
- At least 1-2 years of experience in accounts receivable or collections
- Excellent verbal and written communication skills in English and Filipino
- Strong negotiation and conflict resolution abilities
- Proficiency in CRM software and Microsoft Office applications
- Ability to work independently and as part of a team
- Strong organizational skills and attention to detail
- Results-oriented with the ability to meet targets in a deadline-driven environment