Deskripsi Pekerjaan
Join M&J Supply Chain Services Sdn Bhd as an Account Manager and drive client success in the dynamic supply chain industry. This pivotal role requires you to build and maintain strong client relationships while delivering tailored solutions that optimize supply chain operations. You'll act as the primary point of contact, ensuring seamless communication between clients and internal teams to exceed expectations and foster long-term partnerships.
In this position, you'll leverage your analytical skills to identify growth opportunities, address client concerns proactively, and contribute to strategic business development. The ideal candidate thrives in a fast-paced environment where problem-solving and relationship-building are essential. If you're passionate about supply chain excellence and customer-centric solutions, this role offers a platform to make significant impact while advancing your career in Malaysia's growing logistics sector.
Tanggung Jawab
- Develop and nurture client relationships to ensure high satisfaction and retention
- Understand client business needs and provide customized supply chain solutions
- Collaborate with internal teams to deliver seamless service implementation
- Identify new business opportunities and drive revenue growth
- Monitor account performance and prepare regular progress reports
- Resolve client issues promptly and maintain service quality standards
- Analyze market trends to propose innovative service enhancements
Kualifikasi
- Bachelor's degree in Business, Supply Chain, Logistics, or related field
- Minimum 2 years of account management or customer service experience
- Strong communication, negotiation, and interpersonal skills
- Proficiency in CRM software and Microsoft Office Suite
- Ability to analyze complex business requirements and propose solutions
- Proven track record of meeting sales targets and KPIs
- Fluency in English and Bahasa Malaysia