Deskripsi Pekerjaan
KW Keat Wei Motor is seeking a dedicated and organized Administration professional to oversee the daily operations of our Langkawi branch. In this pivotal role, you will serve as the backbone of our branch’s success, ensuring seamless workflows, maintaining high standards of customer service, and strictly adhering to company Standard Operating Procedures (SOPs). You will manage a team of staff, coordinate with various departments, and ensure that all branch KPIs and performance targets are consistently met. We are looking for someone who thrives in a fast-paced environment and possesses strong leadership skills to drive operational excellence.
Join our team and play a key role in delivering exceptional service to our valued customers while contributing to the growth and efficiency of the organization. This is an excellent opportunity for a motivated individual to advance their career in a reputable automotive company.
Tanggung Jawab
- Manage and oversee daily branch operations and workflow efficiency.
- Supervise and coordinate staff performance to ensure optimal productivity.
- Handle customer inquiries and provide exceptional service support.
- Ensure strict compliance with company SOPs and regulatory requirements.
- Monitor branch KPIs and prepare performance reports for management.
- Maintain accurate records, filing systems, and administrative documentation.
- Liaise with other departments to facilitate smooth internal communication.
Kualifikasi
- Minimum SPM qualification or Diploma in Administration/Management.
- Proven experience in administrative or branch management roles.
- Strong leadership and ability to supervise a team effectively.
- Excellent verbal and written communication skills in English and Malay.
- Proficient in using Microsoft Office Suite and basic computer applications.
- Ability to work independently and meet strict deadlines.
- Valid driving license is an added advantage.