Deskripsi Pekerjaan
Are you ready to elevate your career in administration and customer service? PERSOL is excited to present a fantastic opportunity to join a dynamic team in the heart of Redhill, Central Region. We are seeking a highly organized and personable Admin and Customer Service Officer to contribute to a leading organization's continued success.
This contract role (3 months initial, with a strong prospect of a 9-month extension) offers a competitive monthly salary of up to $2,900, reflecting the value we place on finding the right talent.
As the first point of contact, you will play a crucial role in driving client satisfaction and operational excellence. You will manage a diverse range of tasks, from handling enquiries to streamlining administrative workflows. Your strong communication skills and meticulous attention to detail will set you apart in this fast-paced environment.
The working hours are designed to promote a healthy work-life balance:
✓ Monday to Thursday: 8:00 AM – 5:30 PM
✓ Friday: 8:00 AM – 5:00 PM
Located conveniently in Redhill, the office is easily accessible, making your daily commute a breeze.
Why wait? If you are a dedicated professional looking for a stable and rewarding contract role, we encourage you to apply today. Take the next step with PERSOL and unlock your potential!
Tanggung Jawab
- Act as the primary point of contact for internal and external stakeholders, handling correspondence, phone calls, and walk-in enquiries with professionalism.
- Perform comprehensive administrative duties including managing calendars, scheduling meetings, coordinating travel arrangements, and processing expenses.
- Maintain accurate and up-to-date records, databases, and filing systems (both physical and digital).
- Prepare and format documents, reports, presentations, and spreadsheets for management review.
- Process invoices, purchase orders, and payment requests, ensuring compliance with company policies.
- Collaborate with various departments to resolve customer complaints and service issues in a timely manner.
- Monitor office supplies inventory and coordinate procurement to ensure seamless operations.
- Support ad-hoc projects and initiatives as assigned by the management team.
Kualifikasi
- Minimum Diploma in Business Administration, Management, or a related field.
- At least 1 year of experience in an administrative and customer service role.
- Excellent command of written and spoken English.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Knowledge of CRM software is a plus.
- Strong organizational and time-management skills, with the ability to prioritize tasks effectively.
- A customer-centric mindset with a proactive and problem-solving attitude.
- Able to work independently as well as collaboratively within a team environment.
- Singaporeans and Permanent Residents are preferred for this contract position.