Deskripsi Pekerjaan
Are you an organized, customer-focused professional looking for an exciting opportunity in Quezon City? We are a leading Private Advertiser seeking a dynamic Admin Assistant (Call Center and Support) to join our growing team. In this crucial role, you will be the central hub of our support operations, providing exceptional administrative and call handling services that drive our business forward.
As an Admin Assistant, you will manage a wide variety of tasks ranging from answering high-volume inbound calls and resolving client inquiries to performing essential administrative duties such as data entry, scheduling, and document management. Your excellent communication skills will be vital as you liaise between internal departments and external clients, ensuring every interaction is handled with professionalism and empathy.
By joining our team, you will not only gain valuable experience in a thriving industry but also enjoy a clear path for growth and development. You'll have access to comprehensive training programs and a team of supportive leaders dedicated to your success. This is more than just a job; it's a stepping stone to a rewarding career in administration and customer support.
We pride ourselves on offering a supportive and collaborative work environment right in the heart of Metro Manila. This full-time position provides a stable career path with a competitive salary of ₱22,000 to ₱23,000 per month. If you are a proactive problem-solver who thrives in a fast-paced setting and is dedicated to delivering top-tier service, we encourage you to apply and become a key part of our success story.
Tanggung Jawab
- Manage high-volume inbound and outbound calls in a professional and timely manner.
- Provide comprehensive administrative support, including data entry, filing, and document preparation.
- Schedule appointments, coordinate meetings, and manage departmental calendars.
- Respond to client inquiries via phone, email, and chat, ensuring high customer satisfaction.
- Collaborate with various departments to streamline workflows and improve efficiency.
- Maintain accurate records and databases of customer interactions and transactions.
- Prepare reports, presentations, and memos as requested by management.
Kualifikasi
- College graduate (Bachelor's Degree) in Business Administration, Office Management, or a related field.
- Minimum of 1 year experience in an administrative or call center support role.
- Excellent verbal and written English communication skills.
- Strong organizational and multitasking abilities.
- Proficient with MS Office applications (Word, Excel, PowerPoint, Outlook).
- Customer-service oriented with strong problem-solving skills.
- Willing and able to work full-time on-site in Quezon City.