Deskripsi Pekerjaan
Are you a detail-oriented professional looking to kickstart or advance your career in a dynamic office environment? Our team is currently seeking a highly motivated Admin Assistant to join our growing support department in Quezon City.
In this role, you will serve as the backbone of our daily operations, providing essential administrative support and managing customer inquiries. We are looking for an individual who excels at multitasking, maintains a professional demeanor under pressure, and possesses the communication skills necessary to provide top-tier support. If you are organized, tech-savvy, and passionate about efficiency, we invite you to grow your career with us.
We offer a stable work environment, competitive compensation, and the opportunity to work alongside a dedicated team committed to operational excellence.
Tanggung Jawab
- Manage incoming customer inquiries via phone, email, and live chat platforms.
- Maintain accurate records, update databases, and manage administrative filing systems.
- Coordinate scheduling for team meetings and executive appointments.
- Draft, proofread, and distribute internal/external correspondence.
- Support the operations team with daily reporting and data entry tasks.
- Handle office logistics and maintain inventory of essential supplies.
- Escalate complex support issues to management when necessary to ensure prompt resolution.
- Provide general administrative support to ensure smooth office workflows.
Kualifikasi
- High School Diploma or equivalent; Bachelor’s degree in Business Administration or related field is a plus.
- Proven experience in a call center, customer service, or administrative support role.
- Strong verbal and written communication skills in English and Filipino.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Strong attention to detail and high levels of accuracy.
- Capacity to maintain confidentiality and handle sensitive information professionally.
- Must be based in or willing to commute to Quezon City.