Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for organization and administrative excellence? HMI OneCare Pte Ltd is looking for a dedicated Admin Assistant to join our Claims department in Jurong East. In this role, you will be the backbone of our claims processing team, ensuring that every submission is handled with precision and efficiency.
You will play a critical role in supporting the end-to-end insurance claims lifecycle, working closely with stakeholders to facilitate accurate, timely reimbursements. If you thrive in a fast-paced environment and take pride in maintaining high standards of data integrity, we invite you to grow your career with us. We provide a supportive team environment where your contributions directly impact the satisfaction of our clients and the operational success of our organization.
Tanggung Jawab
- Manage the end-to-end processing of insurance claims, from initial documentation to final reimbursement.
- Verify the accuracy and completeness of claim forms and supporting medical documentation.
- Liaise with internal teams and external parties to resolve claim-related queries promptly.
- Maintain electronic and physical records with high levels of data confidentiality and accuracy.
- Prepare periodic reports on claim status, volumes, and processing timelines for management review.
- Ensure compliance with company policies and regulatory standards during the claims handling process.
- Support administrative operations to ensure seamless departmental workflows.
Kualifikasi
- Minimum GCE 'O' Level or Diploma in Business Administration, Finance, or a related field.
- At least 1-2 years of experience in administrative support, preferably within the insurance or healthcare sector.
- Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Excellent attention to detail and ability to identify discrepancies in documentation.
- Strong communication skills in both written and spoken English.
- Ability to multitask and work effectively under pressure in a fast-paced environment.
- Strong analytical mindset and a commitment to providing excellent service.