Deskripsi Pekerjaan
CreaThink Solutions.Inc is a dynamic business solutions provider dedicated to making life easier for our clients and empowering our team. Our flagship service, Handyman Can Help, connects skilled, reliable tradespeople with homeowners and commercial clients across Taguig City and Metro Manila. We bridge the gap between the demand for quality home and office maintenance and the skilled professionals who deliver it.
We are currently looking for a sharp, self-starting, and incredibly organized Admin Assistant to be the operational hub of this high-demand division. This is a part-time position that offers flexibility while placing you at the center of a lively, fast-paced team. If you thrive on variety, possess impeccable organizational skills, and take genuine pride in supporting a team to success, this role was built for you.
In this role, your days will be dynamic. One moment you might be coordinating a complex multi-site schedule for our handymen, the next you could be sourcing a specific tool, reconciling expenses, or receiving heartfelt feedback from a satisfied customer. You will ensure that our technicians have everything they need to succeed in the field, from clear job orders to necessary supplies.
We value proactive individuals who can anticipate the needs of the business and take action. As an Admin Assistant, you will work closely with the Operations Manager, providing support that directly impacts the company's growth and reputation.
Join CreaThink Solutions.Inc and build a career with a company that values trust, efficiency, and above all, helpfulness.
Tanggung Jawab
- Efficiently schedule and dispatch handymen to various job sites across Metro Manila based on priority and location.
- Act as the primary liaison between clients and field technicians, ensuring clear, timely, and empathetic communication.
- Maintain and update the CRM system with accurate client details, job statuses, service history, and feedback.
- Process invoices, collect customer payments, reconcile expense reports, and assist with petty cash management.
- Monitor office and field supply inventory, anticipating needs and placing cost-effective orders to avoid downtime.
- Assist in the onboarding process for new team members by preparing materials and coordinating schedules.
- Handle general administrative tasks, including inbox management, phone screening, and filing of operational documents.
- Provide comprehensive reporting and administrative support to the Operations Manager as needed.
Kualifikasi
- At least 1 year of solid experience as an Admin Assistant, Office Clerk, or in a similar coordination role.
- Strong proficiency in Google Workspace (Gmail, Calendar, Docs, Sheets) and/or Microsoft Office Suite.
- Excellent English communication skills, both written and verbal, with a professional telephone manner.
- Highly organized with exceptional time management and the ability to multitask in a dynamic environment.
- Ability to work independently, solve problems proactively, and maintain confidentiality.
- Must be willing to work onsite in Taguig City and flexible with part-time hours (shifts may vary).
- A background in service coordination, logistics, or a startup environment is a big plus.
- High school diploma required; a degree in Business Administration or a related field is an advantage.