Deskripsi Pekerjaan
Join Pengiklan Anonim as an Admin & Call Center Specialist and become an integral part of our dynamic team! This essential role is the backbone of our operations, ensuring smooth day-to-day processes and maintaining data consistency across all departments.
As an Admin & Call Center Specialist, you'll be the first point of contact for our valued clients, providing exceptional service while managing administrative tasks with precision and efficiency. Your responsibilities will include handling incoming calls, resolving inquiries, maintaining accurate records, and supporting various departments with administrative duties.
We're looking for a detail-oriented professional with excellent communication skills and a customer-centric approach. If you thrive in a fast-paced environment and are passionate about delivering outstanding service, this is the perfect opportunity to advance your career in the heart of Jakarta.
Pengiklan Anonim offers a collaborative work culture, competitive compensation, and opportunities for professional growth. Join us in our mission to deliver exceptional service while maintaining operational excellence across all aspects of our business.
Tanggung Jawab
- Manage incoming calls and inquiries from clients with professionalism and efficiency
- Maintain accurate and up-to-date records and documentation
- Provide exceptional customer service and resolve client concerns promptly
- Support various departments with administrative tasks and data management
- Ensure data consistency across all operational systems
- Collaborate with team members to optimize operational processes
- Handle confidential information with discretion and integrity
Kualifikasi
- Previous experience in a call center or customer service environment
- Strong administrative and organizational skills
- Excellent communication and interpersonal abilities
- Proficiency in office software and data management systems
- Ability to multitask and prioritize in a fast-paced environment
- Attention to detail and problem-solving skills
- Fluency in Bahasa Indonesia and English (both written and verbal)