Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for digital retail? Indokharisma Pangan Semesta is seeking a highly motivated Admin E-Commerce to join our growing team in Jakarta Utara. In this role, you will be the backbone of our online operations, ensuring that our product listings are accurate, customer inquiries are handled promptly, and our digital store performance remains top-notch.
As an E-Commerce Admin, you will play a critical role in bridging the gap between our inventory and our digital customers. The ideal candidate thrives in a fast-paced environment, possesses strong organizational skills, and has a deep understanding of marketplace platforms like Shopee, Tokopedia, or TikTok Shop. If you are ready to elevate your career in the thriving e-commerce industry, we want to hear from you.
Tanggung Jawab
- Manage daily product uploads, updates, and stock inventory across multiple e-commerce platforms.
- Process incoming orders accurately and coordinate with the warehouse team for timely fulfillment.
- Monitor and respond to customer inquiries, complaints, and reviews to maintain a high store rating.
- Analyze sales performance data and assist in creating reports to track key metrics.
- Execute promotional activities, including voucher setup, flash sales, and campaign registrations.
- Coordinate with internal departments to ensure marketing materials and product descriptions are optimized for SEO.
- Ensure compliance with marketplace policies and stay updated on the latest platform features.
Kualifikasi
- Minimum of 1-2 years of experience in E-Commerce administration or a related field.
- Bachelor's degree in Business, Marketing, or a related field is preferred.
- Proficient in using e-commerce seller centers (Shopee, Tokopedia, Lazada, etc.).
- Strong command of Microsoft Excel (VLOOKUP, Pivot Tables) and data management tools.
- Excellent communication skills in Bahasa Indonesia; English proficiency is a plus.
- Highly organized, detail-oriented, and able to manage multiple priorities effectively.
- Strong problem-solving skills and the ability to work under minimal supervision.