Deskripsi Pekerjaan
Are you a detail-oriented professional looking to grow your career in the fast-paced world of e-commerce? LSK Hardware Trading Sdn Bhd is seeking a dynamic Admin Executive to join our team in Shah Alam. In this role, you will be the backbone of our daily operations, ensuring that every order is processed accurately and our customers receive top-tier support.
As our E-commerce Admin Executive, you will manage end-to-end order cycles, maintain inventory records, and coordinate with logistics partners to ensure timely delivery. We are looking for someone who thrives in a multitasking environment, possesses excellent organizational skills, and is passionate about driving operational excellence in a digital retail setting.
Tanggung Jawab
- Manage and process incoming orders from various e-commerce platforms (Shopee, Lazada, etc.) accurately and efficiently.
- Coordinate with the warehouse team to ensure prompt picking, packing, and shipment of products.
- Handle customer inquiries, feedback, and complaints via email, chat, or phone with a professional and helpful demeanor.
- Monitor inventory levels and coordinate stock replenishment to prevent out-of-stock situations.
- Prepare daily, weekly, and monthly operational reports for management review.
- Assist in maintaining accurate product listings, including price updates and promotional changes.
- Ensure compliance with company administrative policies and e-commerce platform guidelines.
Kualifikasi
- Diploma in Business Administration, E-commerce, or a related field.
- Minimum 1-2 years of experience in administrative, office support, or e-commerce operations.
- Proficiency in Microsoft Office (Word, Excel) and basic e-commerce platform back-end systems.
- Strong verbal and written communication skills in English and Bahasa Malaysia (Mandarin is a plus).
- Excellent organizational skills with the ability to manage time effectively under pressure.
- A proactive mindset with a high level of accuracy and attention to detail.
- Ability to work independently as well as collaboratively within a team environment.