Deskripsi Pekerjaan
Join Winstar Aluminium Manufacturing as an Admin Executive in our Order Processing Team and become the backbone of our customer fulfillment operations. This critical role demands precision, efficiency, and exceptional organizational skills to manage the entire order lifecycle from initial intake to final delivery. You'll coordinate cross-functional teams, maintain accurate order records, and resolve discrepancies to ensure seamless customer experiences. Our fast-paced manufacturing environment offers growth opportunities for proactive professionals who thrive under pressure while maintaining meticulous attention to detail. Collaborate with sales, logistics, and production teams to optimize workflows and contribute to our reputation for reliability in the aluminum manufacturing sector. If you're passionate about streamlining processes and driving operational excellence, we invite you to apply your expertise in this dynamic administrative role.
Tanggung Jawab
- Process and verify customer orders with 100% accuracy within SLAs
- Coordinate with sales, warehouse, and logistics teams for timely order fulfillment
- Maintain and update order databases using ERP systems
- Investigate and resolve order discrepancies, delays, and customer inquiries
- Generate daily/weekly order processing reports for management review
- Collaborate with procurement to ensure material availability for orders
- Implement process improvements to enhance order efficiency
- Train new team members on order processing protocols
Kualifikasi
- Diploma in Business Administration, Supply Chain, or related field
- 1-3 years experience in order processing or administration
- Proficiency in ERP/MRP systems and MS Office Suite
- Strong numerical accuracy and data management skills
- Excellent written and verbal communication abilities
- Problem-solving mindset with attention to detail
- Ability to prioritize tasks in high-volume environments
- Knowledge of manufacturing processes preferred