Deskripsi Pekerjaan
Join our dynamic team at Skills Development Academy as an Admin Executive (Quality Assurance) and become a pivotal force in maintaining excellence. In this vital role, you'll ensure our operations meet the highest standards through meticulous documentation, process optimization, and compliance monitoring. We offer a collaborative environment where your attention to detail directly impacts client satisfaction and service delivery. This position combines administrative precision with quality assurance expertise, providing a unique opportunity to grow professionally while contributing to our mission of developing top-tier talent. If you thrive in structured settings and are passionate about continuous improvement, this role is your gateway to meaningful impact.
Tanggung Jawab
- Oversee quality assurance documentation systems and maintain accurate records
- Conduct regular audits to ensure compliance with organizational standards
- Implement process improvements to enhance operational efficiency
- Coordinate cross-departmental quality control initiatives
- Analyze performance metrics and prepare quality reports
- Manage administrative workflows supporting QA activities
- Train staff on quality assurance protocols and best practices
Kualifikasi
- Diploma in Business Administration or Quality Management (or equivalent)
- 2+ years in administrative or QA support role
- Proficiency in MS Office Suite and documentation systems
- Strong analytical and problem-solving abilities
- Detail-oriented with excellent organizational skills
- Knowledge of ISO standards or quality frameworks preferred
- Effective communication and stakeholder management