Deskripsi Pekerjaan
We are looking for a highly organized and proactive Administrator to join the KW Keat Wei Motor team in Jitra. In this role, you will serve as the backbone of our branch operations, ensuring that daily tasks run smoothly, staff are well-coordinated, and our customers receive the highest level of service. You will be responsible for maintaining strict compliance with company SOPs while actively contributing to the achievement of branch KPIs. If you are a detail-oriented professional with a passion for administration and customer satisfaction, we invite you to apply for this exciting opportunity to grow your career in the automotive industry.
Tanggung Jawab
- Oversee the day-to-day operations of the KW Keat Wei Motor branch to ensure maximum efficiency and productivity.
- Manage and coordinate with branch staff to ensure smooth workflow and adherence to duty rosters.
- Act as the primary point of contact for customer inquiries and complaints, ensuring high service standards.
- Maintain accurate records of sales, inventory, and administrative documents while ensuring strict SOP compliance.
- Assist in the recruitment and onboarding process for new staff members.
- Analyze branch performance data to help management identify areas for improvement and meet targets.
- Coordinate with the marketing team to organize promotional events and maintain the branch's professional image.
Kualifikasi
- Minimum of SPM or a Diploma in Business Administration/Management.
- Proven experience in an administrative or office support role, preferably within the automotive or retail sector.
- Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Excellent verbal and written communication skills in English and Malay.
- Strong organizational skills with the ability to multitask and prioritize effectively.
- Understanding of standard operational procedures (SOP) and quality control measures.