Deskripsi Pekerjaan
KW Keat Wei Motor is a premier automotive dealership committed to delivering exceptional customer service and quality vehicle sales. We are currently seeking a dedicated and organized Admin Kulim to join our dynamic team. This is a full-time opportunity for a proactive individual who thrives in a fast-paced retail environment and possesses strong leadership capabilities.
As the Admin, you will be the backbone of our branch operations. Your primary focus will be managing daily workflows, supervising administrative staff, and ensuring the highest standards of customer service. You will play a crucial role in maintaining strict compliance with Standard Operating Procedures (SOPs) while driving the branch towards achieving its performance targets and KPIs. We are looking for someone who can efficiently handle documentation, coordinate team activities, and represent our brand with professionalism.
Tanggung Jawab
- Oversee and manage the daily operations of the branch to ensure smooth workflow.
- Supervise and coordinate the activities of administrative and support staff.
- Handle customer inquiries, service appointments, and front-desk management with a focus on satisfaction.
- Ensure strict compliance with all company Standard Operating Procedures (SOPs) and regulations.
- Monitor branch performance metrics and assist in achieving set KPI targets.
- Prepare and maintain accurate daily reports, inventory records, and filing systems.
- Organize branch meetings and assist in coordinating promotional activities.
Kualifikasi
- Minimum SPM/STPM or Diploma in Business Administration/Management.
- Minimum 1-2 years of relevant experience in administration or the motor dealership industry.
- Strong communication and interpersonal skills in English and Bahasa Malaysia.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- Ability to work independently and manage time effectively in a busy environment.
- Familiarity with basic inventory management or accounting software is an advantage.
- Valid driving license is preferred.