Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for e-commerce? Sant Group Indonesia is seeking a highly organized Admin Marketplace to join our growing team in Jakarta Pusat. In this role, you will be the backbone of our online operations, ensuring that our storefronts are perfectly managed, inventory is accurate, and our customers receive top-tier service.
As an Admin Marketplace, you will play a critical role in optimizing our product listings, managing promotional campaigns, and analyzing sales performance across various e-commerce platforms. We are looking for someone who thrives in a fast-paced environment and possesses strong communication skills to coordinate between internal departments and marketplace support teams.
At Sant Group Indonesia, we value excellence and dedication. We offer a competitive salary package, comprehensive health benefits (BPJS), meal allowances, and holiday bonuses (THR) to ensure our team members feel valued and supported.
Tanggung Jawab
- Manage and maintain product listings on various marketplace platforms to ensure accuracy and visual appeal.
- Monitor daily store operations, including processing orders and handling shipment arrangements.
- Analyze sales reports and performance metrics to identify opportunities for revenue growth.
- Coordinate with the warehouse team to ensure inventory levels are synchronized between the system and online stores.
- Handle customer inquiries and resolve complaints professionally to maintain a high store rating.
- Implement and monitor promotional campaigns, including discount vouchers and bundle deals.
- Keep up-to-date with marketplace algorithms and policy changes to ensure full compliance.
Kualifikasi
- Minimum High School Diploma (SMA/SMK) or Bachelor’s degree in any field.
- At least 1 year of experience as a Marketplace Admin or E-commerce specialist is preferred.
- Proficient in using e-commerce seller centers (e.g., Shopee, Tokopedia, Lazada, TikTok Shop).
- Strong analytical skills and comfortable working with Excel or Google Sheets.
- Excellent attention to detail and ability to multitask under pressure.
- Good written and verbal communication skills in Indonesian and English.
- Highly organized, proactive, and capable of working independently with minimal supervision.