Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for operational excellence? AXS Pte Ltd is seeking a proactive Admin Officer to join our dynamic team in Kallang. In this role, you will be the backbone of our daily operations, ensuring that our systems run smoothly and that our technical teams have the support they need to deliver excellence to our customers.
You will thrive in this fast-paced environment if you possess strong multitasking abilities, a cool head under pressure, and a commitment to resolving operational bottlenecks. At AXS, we value efficiency, clear communication, and a collaborative spirit. If you are looking to make a tangible impact in a leading technology-driven organization, we want to hear from you.
Tanggung Jawab
- Monitor internal operational systems to ensure 100% uptime and functionality.
- Coordinate and dispatch technical support teams to designated service locations promptly.
- Act as the primary point of contact for resolving administrative issues and workflow inquiries.
- Maintain accurate logs of all system activities, incidents, and technician reports.
- Prepare routine administrative reports and performance summaries for management review.
- Collaborate with cross-functional departments to streamline communication and operational protocols.
- Provide critical administrative support to ensure business continuity and service level agreement (SLA) compliance.
Kualifikasi
- Diploma in Business Administration, Operations Management, or a related field.
- Minimum 1-2 years of experience in an administrative or operations support role.
- Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Excellent communication skills with the ability to interface effectively with technical staff.
- Proven ability to manage multiple priorities in a high-pressure, fast-paced environment.
- A proactive mindset with strong problem-solving and troubleshooting capabilities.
- Prior experience in technical dispatching or system monitoring is highly advantageous.