Deskripsi Pekerjaan
Join our team at Uncle Ben Barber Shop as an Admin/Operation Assistant and become an integral part of our growing business. We are seeking a highly organized and detail-oriented individual to support our daily operations and ensure smooth functioning of our establishment. This is an excellent opportunity for someone looking to gain hands-on experience in administrative and operational management within the dynamic beauty services industry.
As our Admin/Operation Assistant, you will play a crucial role in maintaining our high standards of customer service, managing appointments, handling inventory, and supporting our team of skilled barbers. You will be the first point of contact for our clients, ensuring they receive exceptional service from the moment they walk through our doors. Your ability to multitask and prioritize tasks will be essential in maintaining the efficiency of our operations.
We offer a supportive work environment where your contributions are valued, and there are opportunities for growth and development. If you are passionate about customer service, possess strong organizational skills, and thrive in a fast-paced setting, we encourage you to apply for this position and become part of the Uncle Ben Barber Shop family.
Tanggung Jawab
- Manage daily appointments and ensure efficient scheduling of barbers' services
- Handle client inquiries, complaints, and provide excellent customer service
- Maintain inventory levels of barber supplies and equipment, placing orders when necessary
- Assist in the recruitment, training, and scheduling of barbers and support staff
- Perform administrative tasks including bookkeeping, record-keeping, and report generation
- Ensure the cleanliness and proper maintenance of the barber shop facilities
- Implement and maintain operational policies and procedures to enhance service quality
- Collaborate with the management team to develop strategies for business growth and improvement
Kualifikasi
- High school diploma or equivalent; college degree in business administration or related field is a plus
- Previous experience in administrative or operational support roles is preferred
- Strong organizational and time management skills with the ability to multitask effectively
- Excellent communication and interpersonal skills to interact with clients and staff
- Proficiency in basic computer applications and scheduling software
- Knowledge of inventory management systems is advantageous
- Ability to work in a fast-paced environment with minimal supervision
- Positive attitude, reliability, and a strong work ethic