Deskripsi Pekerjaan
Xpert Empire Sdn Bhd is a dynamic company focused on repair services, and we are looking for a motivated Admin Sales professional to join our team. We are seeking individuals who are eager to learn and possess excellent interpersonal skills to help drive our operations forward. In this role, you will serve as a key point of contact for our clients, ensuring smooth operations and high levels of customer satisfaction. We pride ourselves on a supportive work environment where team members are encouraged to grow.
As an Admin Sales staff member, you will be responsible for assisting with daily sales activities, managing customer inquiries, and coordinating with the repair team to ensure service efficiency. Your ability to handle pressure and communicate effectively will be essential to your success in this position. If you are a quick learner with a positive attitude and a passion for customer service, we invite you to apply and become a part of our growing team.
Tanggung Jawab
- Assist in daily sales operations and provide exceptional customer support via phone and email.
- Manage customer inquiries professionally and resolve issues in a timely manner.
- Process sales orders and maintain accurate records of all transactions.
- Coordinate with the repair department to ensure timely service delivery and follow-up.
- Update the customer database and prepare weekly sales reports.
- Handle general administrative duties including filing, data entry, and document management.
- Conduct market research to identify new sales opportunities and promote company services.
Kualifikasi
- Minimum SPM or Diploma qualification in any field.
- Previous experience in sales, customer service, or the repair industry is preferred but not mandatory.
- Excellent communication and interpersonal skills with a friendly demeanor.
- Ability to learn new products and operational procedures quickly.
- Proficiency in Microsoft Office applications (Word, Excel, Outlook).
- Strong problem-solving skills and attention to detail.
- Willingness to work full-time and adapt to a fast-paced environment.